Privacy Policy
This Privacy Policy governs the manner in which Social Genie AI collects, uses, maintains and discloses information collected from users (each, a "User") of the Social Genie AI website and services (the "Service"). This Privacy Policy applies to the Service and all products and services offered by Social Genie AI.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to a newsletter, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address and credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Service-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilised, and other similar information.
Web Browser Cookies
Our site may use "cookies" to enhance the User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.
How We Use Collected Information
Social Genie AI may collect and use Users' personal information for the following purposes:
- To improve customer service — information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise the User experience — we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our site.
- To process payments — we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails — we may use the email address to send User information and updates pertaining to their order, and may also use it to respond to their inquiries, questions and/or other requests.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Service. Sensitive and private data exchange happens over an SSL-secured communication channel. Credit card details are processed through PayPal and are not stored on our servers.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We do not share this information with outside parties except to the extent necessary to provide the service you have requested.
GDPR Compliance
Social Genie AI is compliant with the General Data Protection Regulation (GDPR) for users based in the European Union. EU users may request that their personal data be deleted from our records by emailing us. We may require verification of EU citizenship before processing such a request.
Your Right to Opt Out
You have the right to opt out of email communication at any time, without advance notice. Users may unsubscribe from marketing emails using the link included in every message, or by contacting us directly.
Third-Party Websites
Users may find advertising or other content on our Service that links to the sites and services of third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Service. Browsing and interaction on any other website, including websites which have a link to our Service, is subject to that website's own terms and policies.
Changes to This Privacy Policy
Social Genie AI has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with this Service, please contact us at support@socialgenie.ai.